Privacy & Data Security Policy

Accelerate Finserv Pvt. Ltd.

Last Updated: 22 September 2026

Accelerate Finserv Pvt. Ltd. (“Accelerate Finserv”, “we”, “us” or “our”) respects the privacy of individuals who visit our website, communicate with us or provide their personal information to us.

This Privacy & Data Security Policy explains how we collect, use, store, protect and disclose personal information obtained through our website www.acceleratefinserv.com, our enquiry/contact forms and our interactions with investors, prospective investors, clients and other individuals.

We process personal information in accordance with applicable laws and regulatory requirements, including applicable data-protection requirements and the confidentiality obligations applicable to our activities as a Mutual Fund Distributor. 

1. Information We Collect

Depending on your interaction with us, we may collect information that you voluntarily provide, including:

• Full name
• Email address
• Telephone/mobile number
• Information provided through contact or enquiry forms
• Investment-related requirements or queries voluntarily shared by you
• Information required for providing requested services
• Information necessary for investor servicing, KYC or transaction-related processes, where applicable
• Any other information that you voluntarily provide to us

We may also collect certain technical information when you visit our website, such as IP address, browser type, device information, website usage information and other information collected through cookies or similar technologies, where applicable.

2. How We Collect Information

Personal information may be collected when you:

• Submit an enquiry through our website;
• Contact us by email, telephone, WhatsApp or other communication channels;
• Request information regarding our services;
• Become or seek to become an investor/client;
• Provide information for investor servicing or transaction-related purposes; or
• Interact with our website or digital platforms.

We collect only such information as is reasonably required for the relevant purpose. 

3. Purpose of Collection and Use

We may use personal information for purposes including:

• Responding to your enquiries and requests;
• Communicating with you regarding services or information requested by you;
• Providing mutual fund distribution and investor servicing support;
• Assisting with transaction-related or service-related processes;
• Supporting KYC and other regulatory requirements where applicable;
• Maintaining appropriate business and regulatory records;
• Communicating important service or regulatory information;
• Improving our website, services and investor experience;
• Preventing fraud, misuse or unauthorised activity;
• Complying with applicable legal and regulatory requirements; and
• Any other purpose communicated to you at the time of collection or otherwise permitted by applicable law. 

4. Mutual Fund Investor Information

As a Mutual Fund Distributor, Accelerate Finserv may receive or have access to certain investor information in the course of providing distribution and investor servicing support.

We treat such information as confidential and take reasonable measures to protect it.

Investor information will not be disclosed to unrelated third parties except where:

• Disclosure is required or permitted by applicable law;
• Disclosure is required by a regulatory, governmental, judicial or law-enforcement authority;
• Disclosure is necessary to provide a service or process a transaction requested by the investor;
• Disclosure is necessary for KYC, transaction processing, investor servicing or regulatory compliance; or
• Disclosure is otherwise permitted with appropriate authorisation or under applicable legal requirements.

SEBI’s framework recognises confidentiality obligations concerning client/investor information, and AMFI’s MFD framework also places confidentiality and investor-protection responsibilities on distributors. 

5. Sharing of Personal Information

Where necessary for providing requested services, processing transactions, KYC, investor servicing or regulatory compliance, we may share relevant information with appropriate authorised entities or service providers.

Depending on the service involved, these may include:

• Mutual Fund Asset Management Companies (AMCs);
• Registrar and Transfer Agents (RTAs);
• KYC Registration Agencies (KRAs);
• Transaction platforms and technology service providers;
• Banks/payment service providers, where applicable;
• Other authorised intermediaries involved in processing a requested transaction;
• Professional advisers/service providers engaged by us;
• Government, regulatory or judicial authorities; and
• Other entities where disclosure is required or permitted under applicable law.

Where third-party service providers process personal information on our behalf, we seek to ensure that information is handled only for the relevant purpose and subject to appropriate confidentiality and security requirements.

SEBI-hosted mutual-fund disclosures similarly contemplate sharing investor information with RTAs, intermediaries, service providers and governmental/regulatory authorities for operational, servicing and compliance purposes, subject to applicable requirements. 

6. Regulatory and Legal Disclosure

We may disclose personal information where required or permitted by applicable law or regulatory requirements.

This may include disclosure to:

• Securities and Exchange Board of India (SEBI);
• Association of Mutual Funds in India (AMFI);
• Government authorities;
• Tax authorities;
• Courts and judicial authorities;
• Law-enforcement agencies;
• Regulatory authorities; or
• Other authorised governmental or statutory bodies.

Such disclosure may be made where required for compliance, investigation, legal proceedings, regulatory supervision or other purposes permitted under applicable law. 

7. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.

Our measures may include appropriate access controls, internal procedures, confidentiality requirements and security practices relevant to the nature of the information handled.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, while we take reasonable measures to protect information, we cannot guarantee absolute security of information transmitted through the internet.

8. Confidentiality

Our employees, representatives and relevant service providers are expected to maintain the confidentiality of personal information accessed in the course of their responsibilities.

Personal information shall not be used or disclosed for purposes unrelated to the purpose for which it was collected, except where such use or disclosure is authorised, required or permitted under applicable law.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Providing requested services;
• Maintaining investor/client records;
• Meeting contractual obligations;
• Resolving disputes;
• Preventing fraud or misuse; and
• Complying with applicable legal, regulatory and record-retention requirements.

Where information is no longer required, it may be deleted, anonymised or otherwise disposed of in accordance with applicable requirements and our internal procedures.

10. Cookies and Similar Technologies

Our website may use cookies or similar technologies to improve website functionality, understand website usage, maintain security and improve user experience.

Cookies may collect information such as browser type, device information, pages visited and general website usage patterns.

Where third-party analytics or similar technologies are used, the relevant third-party provider may process information in accordance with its own privacy terms.

Users may be able to manage cookies through their browser settings. Disabling certain cookies may affect some website functionality. 

Important audit note: The audit specifically says to keep this section only if your website actually uses cookies, analytics or tracking technologies. 

11. Third-Party Websites

Our website may contain links to third-party websites, platforms or services.

Accelerate Finserv is not responsible for the privacy practices, security or content of third-party websites.

Users are advised to review the privacy policies of such third parties before providing personal information to them. 

12. Communications

If you provide your contact details to us, we may contact you regarding:

• Your enquiry;
• Requested services;
• Investor/client servicing;
• Transaction-related matters;
• Regulatory or important service information; or
• Other communications permitted under applicable law.

Where promotional or marketing communications are sent, applicable consent, preference and opt-out requirements will be respected. 

13. Accuracy of Information

We expect the information provided by users/investors to be accurate and updated.

Where necessary for providing services or maintaining records, you may be requested to provide updated or corrected information. 

14. Children’s Information

Our website is not intended to knowingly collect personal information directly from children.

Where personal information relating to minors is collected in connection with an authorised educational, community or other activity, such information shall be handled with appropriate care and safeguards and, where applicable, appropriate consent.

15. Your Privacy Requests

If you have a question, concern or request regarding your personal information or this Privacy Policy, you may contact us using the details below.

Email: info@acceleratefinserv.com
Phone: +91 11 4010 7587

We will review and respond to privacy-related requests in accordance with applicable laws and our internal procedures.

16. Changes to this Privacy Policy

Accelerate Finserv may update this Privacy & Data Security Policy from time to time to reflect changes in our practices, services, applicable laws or regulatory requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

We encourage users to review this page periodically. 

17. Contact Information

Accelerate Finserv Pvt. Ltd.
AMFI-Registered Mutual Fund Distributor
AMFI Registration No.: ARN-259776

Office Address:
660, 6th Floor, Aggarwal Metro Heights,
Netaji Subhash Place, Pitampura,
Delhi – 110034, India

Email: info@acceleratefinserv.com
Phone: +91 11 4010 7587
Mobile: +91 98117 95775